I received the archived invoices, and after reviewing all the payments on them, the amount that you show of $17.18 is correct. I am having the Apria account adjusted down to that amount, and I turned in an urgent request to remove the balance that went to collections. Any payments that have applied to the account at CBCS will be refunded to you per my request, and you should receive an apology letter from CBCS in 2-3 weeks stating that she was sent to collections in error and has been removed.
I apologize that it took this long to get this issue resolved, and please let me know if you feel there is anything else that needs to be addressed on the account, or if you do not receive the letter or refund from CBCS. Have a good day!